Returns and refunds
Physical products
Unused, unopened physical products may be returned within 30 days of delivery for a full refund. Items must be in their original packaging. Return shipping costs are the buyer's responsibility unless the item arrived damaged or incorrect.
Digital products
Digital downloads are non-refundable once the file has been accessed. If you experience a technical issue preventing download, contact us within 7 days of purchase and we will resolve it.
How to start a return
Email ritual-shelf@sogoodmail.co with your order number and reason for return. We will respond within 2 business days.